I live in Lattamoor, a gated community of 93 homes located in north Durham. Our original gate operator system was going on 12 years old and was exhibiting many breakdowns and malfunctions in the last 2-3 years. A committee was formed, headed by myself and 2 other residents, Sharon Leslie and Debby Leonard, to research a replacement for our aging system. We contacted a total of 5 local companies, including Custom Door & Gate, to meet with us and recommend a system that would suit our needs. Of the 3 companies that responded, all 3 recommended the exact same products – Door King 9150 Gate Operator and 1834 Telephone Access. All 3 quotes were within a close price range.
We chose Custom Door & Gate because of your salesman, Mike Burns. His entire demeanor, from his product knowledge to respectful attention to our questions, was exceptional.
During installation, James Parker was very impressive. He explained the components of our new system and addressed all our concerns and questions in a professional and confident manner.
If these 2 men and the installation crew who worked on our gate system are a reflection of your company as a whole then you are represented very well.
by Sandy Stafford