There are a variety of places where you can purchase garage door products, the most popular of which is a door dealer professional, such as an International Door Association (IDA) dealer.
With thousands of door dealers in business today, how do you the select the right garage door dealer for you? We suggest reviewing these five key points when deciding:
- Code and regulatory compliance
- Insurance coverage
- Financial integrity
Of all the five points, this is perhaps the easiest to validate. How long has the company been in business? If it’s a new company, do the principals have experience in the door and operator industry? How much?
This may be the most important checkpoint and is also easy to verify. Does the door dealer have satisfied customers? If so, do they have letters of recommendation from their customers? If so, you may want to talk to a customer or two.
Code and regulatory compliance
There are numerous requirements pertaining to safety and the installation of a garage door system. Federal, state, and local codes and regulations must be followed. Ask each potential dealer how they comply with the codes in your area.
It is important that the door dealer carry proper insurance on their business and employees. One way to find out is to ask for a copy of the company’s Certificate of Insurance. If they don’t have one or hesitate to comply with your request, we recommend finding another dealer.
Depending on the size of your project, financial integrity of a door dealer can be very important. Although this is a sensitive issue, a dependable, honest door dealer won’t mind telling you about the basic financial integrity of their company.
Selecting the right door dealer is as simple as asking a few questions. Is the dealer dependable, trustworthy, and safety-conscious? These questions take only moments to answer, and yet they can help you avoid tremendous problems in the future.
Information provided by the International Door Association.